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Forging Better Customer Service Workshop

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We address aspects of personal/professional development, improving business practices to help retain customer loyalty. This comprehensive training focuses on hospitality habits necessary for quality customer service. We will show you how to empower your employees, retain loyal customers, provide an edge for your business or community and improve both external and internal customer service.
Topics Include:
· Control the Controllable
· How to Gain Repeat Business & Customers
· Hiring the “Right” People
· Training Employees
· How to Know Your Customer Base